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Help Centre

Frequently Asked Questions

Can't find what you're looking for? Email us at office@nepaleseworker.com.

General

NepaleseWorker.com is a B2B directory and marketplace connecting international employers, overseas recruitment agencies, and immigration professionals with manpower and recruitment agencies based in Nepal. We don't publish candidate profiles or operate a job board for individual workers.
No. It is a B2B marketplace, not a candidate job portal — it connects overseas employers with Nepal manpower and recruitment agencies, and does not publish individual candidate profiles or accept job applications. Candidates looking for work should approach a DoFE-licensed Nepal manpower agency directly.
No. We don't place workers, and we're not a licensed Nepal foreign-employment recruitment agency by virtue of operating this platform. Each listed agency is independently licensed (where applicable) and independently responsible for its own recruitment conduct. See our Marketplace Disclaimer.
Browsing the directory and submitting a manpower requirement is free for employers. Agencies get a free Basic listing with no billing terms; optional paid plans add extra visibility and features — see our Listing Plans page.
NepaleseWorker.com is owned and operated by Green Outdoors Global Pvt Ltd, a company incorporated in India (Vadodara, Gujarat, India). The platform connects international employers with Nepal manpower agencies and does not itself recruit or deploy workers. Green Outdoors Global Pvt Ltd separately holds an Indian recruitment agent licence for its own business, which is run separately from this marketplace — see our About page for how we handle that relationship.
NepaleseWorker.com is a B2B marketplace where you can directly browse and connect with licensed Nepal manpower agency profiles. WorkersFromNepal.com is a separate lead-generation and information website — it doesn't list individual agency profiles for you to browse. Both are part of the same group.

For Employers

Use the directory to search and filter agencies by industry, destination country, and verification status, or post a manpower requirement and let matching agencies respond to you directly.
Our team reviews it for completeness and legitimacy, then shares it with agencies whose industry and destination experience match. An agency's response is reviewed by our team before it's shown to you — nothing goes directly from an agency to your inbox without that check.
Check its verification status and DoFE licence number on its profile page. Verification reflects our own review process — it's not a government endorsement or a performance guarantee, so you should still complete your own due diligence. See how verification works.
No. Searching the directory and submitting requirements is free for employers. Any commercial terms for an actual placement are agreed directly between you and the agency you choose to work with.
No. We connect you with agencies — we don't recruit, screen or place workers ourselves, and can't guarantee an agency's availability, capacity or performance on any specific requirement. Outcomes depend on the agency you choose to work with.

For Agencies

Start from List Your Agency. If your agency already appears in our directory, claim the existing listing instead of creating a duplicate — search for your agency name first.
Search the directory for your agency name first. If it already appears, use the "Claim this listing" option on its profile page rather than creating a duplicate — see our guide to claiming a listing.
Directory Listing means an agency profile exists in our directory but hasn't been claimed or reviewed. Ownership Confirmed means a representative of that agency has claimed the listing — this alone doesn't confirm licence or capability. Business Information Reviewed means our team has independently reviewed the agency's submitted DoFE licence number and business details. None of these — including Business Information Reviewed — represent a government endorsement, legal certification, or a guarantee of performance. See how the review process works.
No. Business Information Reviewed status is granted only after our team reviews your submitted DoFE licence and business details — it cannot be purchased. Paid plans add an Enhanced Profile (expanded content and visibility features like featured placement); this is a profile feature, not a stronger review claim.
Yes. Once you've claimed and reviewed your agency, the owner account can add staff members from the agency dashboard, each with their own login. The owner remains responsible for the agency's data and conduct on the platform.
Every listed agency automatically receives a unique reference ID (shown as, for example, NW-000123) the moment it's created. It's a stable way to refer to your listing in support requests and appears on your public profile and admin dashboard.
Yes. Upload your logo from your agency profile settings — it's automatically resized to fit both your public profile and your dashboard sidebar.
Submit your DoFE licence number and core business details when you list or claim your agency, then request a review from your dashboard. Our team checks licence and business consistency before granting Business Information Reviewed status — see the full review process.
The Basic listing is free with no billing terms. Paid plans add features like featured placement — pricing is on our Listing Plans page; some tiers are priced "Contact Us" pending finalisation with our team.
Yes. Once you've claimed your listing, you can update most fields any time from your agency dashboard's Profile page. A small number of protected fields (registered name, DoFE licence number) go through an admin change-request review before they update, since they affect verification.
Employers submit a manpower requirement or an enquiry through the platform rather than contacting agencies directly at first — our team reviews it, then shares it with matching agencies, whose response is reviewed again before it reaches the employer. See How It Works.
No. Listing improves discoverability but does not guarantee enquiries, contracts, recruitment demand or business. NepaleseWorker.com does not guarantee recruitment outcomes, worker availability, visas, work permits, government approval or deployment timelines.
No. Any premium international marketing services are optional and are not required for marketplace listing. Basic agency listing is currently complimentary.
Basic listing is currently complimentary. Future marketplace offerings may change, and any applicable commercial service will be communicated separately.

Account & Login

You log in with your registered email and password, and we automatically route you to the right area — employer, agency, or admin — based on your account's role. There's no separate login page per role to choose from.
When you register, we send a verification link to your registered email address. You'll need to confirm it before accessing your dashboard — this keeps account notifications and password resets reliable, and confirms the account belongs to whoever registered it.
Check your spam folder first. From the verification screen you can request another link; from the login page, use "Forgot your password?" to request a new reset link at any time.

Billing & Payments

No. This platform does not process live card or bank payments. Where a listing plan involves a fee, payment is arranged directly with our team (e.g. by bank transfer) outside the platform; our team then records the payment against your subscription and issues an invoice.
Yes, any time from your dashboard or by emailing us. Cancellation takes effect at the end of your current billing period, and your listing reverts to the free Basic tier rather than being removed. See our Refund and Cancellation Policy.
Email us within 30 days of the invoice date, referencing the invoice number shown on your subscription page, and we'll review it.

Trust, Privacy & Support

Only what's needed to operate the marketplace — contact and business details you submit, account credentials, and billing records where relevant. We don't sell personal data or use it for advertising. Full detail is in our Privacy Policy.
Email us with the agency name or profile link and a description of the issue. We aim to acknowledge grievances within 3 business days and resolve straightforward corrections within 10 — see our Grievance and Correction Policy.
Email us at office@nepaleseworker.com — that address handles support, billing, and grievance requests alike.

Still have questions?

Our team is happy to help with anything specific to your employer requirement or agency listing.

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